Casino / Sports
qg77 is committed to being clear about what data we collect when you use our platform, how we use it, and what choices you have over your own account records. Access to our platform depends on your local law and eligible regions — read this policy to understand what applies to you.
This policy sets out how qg77 collects personal information when you create an account, use our platform, or contact our support team. The information we collect depends on how you engage with us — creating an account requires a valid email address and, where required for transaction verification, identity details. When you fund your account through bKash or Bank Transfer, transaction reference data is recorded to match deposits against your wallet. We do not store full bKash wallet credentials on our servers; payment confirmation flows through the payment provider's own secure channel. Cookies and session data help us keep you signed in and understand how pages perform — you can manage cookie preferences through your browser settings. We retain account data for as long as your account is active and for a period afterward as required by applicable rules in your region. If your account is closed, we follow the data retention schedule set by the rules that apply to eligible regions. All data handling described here is subject to the laws governing online services in Bangladesh and any other eligible regions where this platform operates. If you have questions about how a specific piece of data is used, our support team is the right first contact.
Understanding the boundaries of this policy helps you know exactly what qg77 is responsible for and where third-party terms take over. Four areas define the scope clearly.
This policy covers all data collected when you register, sign in, or update your account on qg77. That includes your login email, account preferences and the security choices you make inside the account settings area.
Deposit and withdrawal records tied to bKash or Bank Transfer are within scope. We record transaction references for matching and dispute purposes. We do not hold payment credentials directly — those remain with the payment provider.
Pages you browse, game sessions you start and lobby navigation are logged as session data to improve platform performance. This data is aggregated and is not used to identify you to third parties.
Links to external services, third-party payment provider interfaces, and any site outside the qg77 domain are not covered by this policy. When you leave our platform, the privacy terms of that external service apply instead.
You have real, actionable choices over the personal data qg77 holds about you. The most direct route is your account settings page — log in and open the profile section to review the name, email and contact details we have on file. If any detail is wrong, you can update it there directly without needing to contact support. For records that go beyond what is editable in your account — such as historical transaction logs tied to bKash or Bank Transfer deposits — you can submit a data inquiry through our support channel and we will confirm what we hold. If you want to request deletion of your account and associated data, we ask that you put the request in writing through the support contact route; deletion is subject to any retention obligations that apply in eligible regions under local law. We aim to respond to data requests within a reasonable period and will let you know if a request falls outside what we can action directly.
Sign into your account and open the profile section to see the personal details we hold. Email address, contact preferences and account status are visible there.
Update your name, email or contact information directly from the account settings page. For identity documents tied to verification, contact support with the corrected document.
Send a written inquiry to our support team naming the specific record or data type you are asking about. We will confirm what we hold and the basis for holding it.
Submit a written deletion request through the support contact route. We process it subject to any retention period that applies under the rules governing eligible regions.
If this policy raises a question you cannot resolve from your account settings, reach out through the routes published on this site. We do not publish contact details that are not actively monitored.
Open the live chat widget from any page on qg77 to raise a privacy or data question with the support team directly.
The help section inside your signed-in account area contains policy references and a form for submitting data inquiries in writing.
Send a written data request or privacy question to the support email address listed in the contact section of this site. Include your account email so we can locate your records.
Our data practices are built around the principle that you should know what we hold, why we hold it, and how to reach us if something needs to change.
We use session and preference cookies to keep your account signed in and measure page performance. You can review and adjust cookie behaviour through your browser settings at any time — no account action is needed.
Account access is protected by your login credentials. If you notice activity on your account that you did not initiate, use the account security section to change your password and notify support immediately.
We keep account and transaction records for as long as your account is active and for any additional period required by the rules applicable to eligible regions. When the retention period ends, data is removed from active systems.
When this policy changes in a material way, we publish the updated version on this page and note the revision at the top. Continuing to use the platform after a posted update means you have seen the new terms.
These answers cover the questions we hear most often from account holders about how their data is handled on qg77.
We collect the email address you register with, any identity details required for account verification, and the transaction references tied to deposits through bKash or Bank Transfer. We do not collect more than is needed to operate your account and match your transactions.
We do not sell your personal data. We share transaction reference data with payment providers like bKash only to the extent needed to process and match your deposit or withdrawal. Any other data sharing is limited to what is required by applicable rules in eligible regions.
Sign into your account and open the profile section to review the details we have on file. For records beyond what is shown there — such as historical transaction logs — submit a written inquiry through the support contact route and we will confirm what we hold.
Yes. Submit a written deletion request through the support email or account help centre. Deletion is processed subject to any retention period that applies under the rules governing eligible regions where this platform operates.
We use cookies for session management and page performance measurement. These do not identify you to outside parties. You can review and adjust cookie handling through your browser settings without needing to contact support or log into your account.
Go to the account security section and change your password immediately. Then contact our support team through live chat or the support email so we can review the account activity and advise on next steps. Access to the platform depends on your local law and eligible regions.